When you apply for a new product or banking services information, the application form includes notices about privacy and requests for consent. Those privacy notices (called privacy statements) specify in more detail how any information about you may be used and disclosed in relation to the particular product or service.
When you apply for or use one of our products or banking services, you consent to us collecting, maintaining, using and disclosing personal information about you and provided by you or by another person in accordance with the privacy statement in the application form and this policy.
What are your rights ?
You need not give us any of the personal information about you or any other person which may be requested in our communications with you. However, without that information, we may not be able to process an application, fulfill your request or provide you with an appropriate level of service.
What information does Boubyan Bank hold ?
The types of information we keep on record will depend on the type of product or banking services requested by you.
Generally, we keep a record of one or more of the following types of information about you:
Information that identifies you, such as your name and address and other information providedby you and people nominated by you.
If you apply for a Murabaha or credit card or guarantee another persons Murabaha, credit information about you and property reports about any property which secures your obligations to us.
Account transaction information including credits and debits.
We do not actively seek to collect sensitive information, unless it is necessary for our Bank business purposes. If we do have to collect sensitive information, we will do so in accordance with the Bank Privacy Principles.
Sometimes we act as an agent for others when collecting information about you, such as for our preferred Local Banks. We will tell you when we do this.
During the course of our relationship with you, we may gather information about you relating to all products and banking services that we as Boubyan Bank or our preferred suppliers provide to you. This information is used to help us form views about how we can improve our relationship with you.
How Boubyan Bank collects information from its website ?
We collect and hold information about you when you:
- Complete an online application or the branch filling form.
- Provide us with your contact address, email address.
- Access and use our services through our website.
We also collect some statistical information about visitors, from our website (for example, the number of visitors, pages viewed, types of transactions conducted, time online and documents downloaded). Some of this statistical information is collected by using cookies, but none of the statistical information we collect allows us to identify a visitor. We use this information to evaluate our website performance and continually improve our services.
Other than statistical information, we do not collect any information about you through our website unless you provide the information to us.
How may Boubyan Bank use your personal information ?
We use your personal information to:
- Respond to your request or help us process your application for our products or banking services (including performing the identity check required by the Financial Transaction Reports, and a needs analysis in relation to other banking services, where necessary).
- Effectively manage and administer all products and banking services we provide to you including banking, treasury, financial planning and other services (for example we may use your email address, Mobile or Telephone number to communicate with you about the banking services we provide to you).
- Assess, process and investigate claims made under any insurance products we provide to you.
- Ensure our internal business operations are running smoothly which may include fulfilling legal requirements and conducting confidential systems maintenance and testing.
- When we request your information we may give more specific details about the way we use your information.
How Boubyan Bank protects the security of your information ?
We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.
We provide the maximum level of security when you use our online products and services.
We have physical, electronic and procedural safeguards to protect your information which is held by us. For example, your personal information is stored in secured office premises, in electronic databases requiring logins and passwords for access and/or at one of our secured warehouses. Access to information stored electronically is restricted to staff whose job purpose requires access. We require all staff to maintain the confidentiality of customer information.
Any visitor, for any purpose, to any part of our premises in which customer personal information is kept is required to register with a security desk or be accompanied by a member of staff while in the premises.
We use secure methods to destroy or de-identify any personal information as soon as the law permits, provided the information is no longer needed by us for any purpose. Ordinarily, for information about a particular account, we destroy the information seven years from the date you close the account.
What are Cookies ?
Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. When you request another page from the server, your browser sends the cookie back to the server. These files typically contain information about your visit to the web page, as well as any information you've volunteered, such as your name and interests.
Cookies are most commonly used to track web site activity. When you visit some sites, the server gives you a cookie that acts as your identification card. Upon each return visit to that site, your browser passes that cookie back to the server. In this way, a web server can gather information about which web pages are used the most, and which pages are gathering the most repeat hits.
Only the web site that creates a cookie can read it. Additionally, web servers can use only information that you provide or choices that you make while visiting the web site as content in cookies.
Webmasters have always been able to track access to their sites, but cookies make it easier to do so. In some cases, cookies come not from the site you're visiting, but from advertising companies that manage the banner ads for a set of sites.
Accepting a cookie does not give a server access to your computer or any of your personal information (except for any information that you may have purposely given, as with online banking services). Servers can read only cookies that they have set, so other servers do not have access to your information.
What are Cookies ?
A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you.
If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies, because all of your specific data must be sent to the website each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information transmitted over the Internet is your ID cookie.
If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now.
Permanent cookies stay on your computer until:
- They expire.
- Are overwritten with newer cookies.
- Manually deleted.
Privacy Statement Revisions
A revised privacy statement will only apply to data collected subsequent to its effective date on this version of the web site. Any revisions will be posted at least 7 days prior to its effective date. New versions of this web site may have a new privacy statement effective with its launch.
This site is provided by Boubyan Bank and may be used for informational purposes only. By using this site or downloading materials from this site, you agree to abide by the terms and conditions, set forth in this agreement. If you do not agree to abide by these terms and conditions, do not use this site or download materials from this site.
Boubyan Bank authorizes you to view and download the materials at this site only for your personal, non-commercial use.
This authorization is not a transfer of title in the materials and copies of the materials and is subject to the following restrictions:
- You must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials.
- You may not modify the materials in any way or reproduce or publicly display, perform, distribute, or otherwise use them for any public or commercial use.
- You must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use.
- You agree to comply with all copyright laws worldwide in your use of this site and to prevent any unauthorized copying of the materials. Except as expressly provided herein, Boubyan Bank does not grant any express or implied right to you under any patents, trademarks, or copyrights.